Ep. 87 – Not my circus, not my monkey

Matthew Maschler:
Welcome to the Real Estate Finder podcast. I’m Matthew Mashler, real estate broker with the signature real estate companies in the great state of Florida. And with me, the co-host of the Real Estate Founder podcast,
Staci Garcia:
Stacy Garcia.
Matthew Maschler:
Hi, Stacy. How are you? I’m
Staci Garcia:
Good. One day, I’m gonna say another name. Another name? Yeah. I’ll just say a different name and see if anyone notices
Matthew Maschler:
<laugh>. You could do a whole show as your alias.
Staci Garcia:
I haven’t. I have an alias. Uhhuh. It’s Joy. Ve
Matthew Maschler:
Joy. Ve I like it. Um, a friend of mine, uh, Val Capone. Yeah. But that’s her alias. It’s like Al Capone. Oh,
Staci Garcia:
That’s
Matthew Maschler:
Cool. So, but the thing is, I didn’t know her real name. Yeah. And she’s in the wrestling industry. Right. And, uh, we bumped into her and I introduced her to my wife, and I felt so silly introducing her as Val. Right. Um, but when he had met her before when, when he knew her from the shows as Val. Oh, yeah. So I’m like, well, if I intro, I’m like, I don’t even know where her name is, and if I, then I’ve quickly found out her name. But I’m like, well, if I introduced her as Laura, then when know’s gonna get very confused. Right. Because she won’t, like, she won’t recognize her from the show as Val Capone. Right. So I introduced her as Val Capone, and then someone also in the wrestling industry, you know, local wrestler introduced himself to me, but used his gimmick name.
Staci Garcia:
I would think that they would, because, um, how else would you know who they were?
Matthew Maschler:
Nah, but we were just talking in a social situation. You gotta, you gotta use your real name. I don’t
Staci Garcia:
Know. You
Matthew Maschler:
Can’t introduce yourself as your
Staci Garcia:
Gimmick name. I was talking to the, um, the guy with the scissors, what’s his name?
Matthew Maschler:
Brutus. The Barber Cake? Yeah.
Staci Garcia:
Yeah. That’s his name. Right. Oh, maybe that’s not his real name. It’s
Matthew Maschler:
Not his legal name.
Staci Garcia:
Oh, well, that’s what I called him.
Matthew Maschler:
His, his given name on his license. Yeah. Is Ed.
Staci Garcia:
Oh.
Matthew Maschler:
Um, don’t call, don’t, don’t
Staci Garcia:
Call him Ed. I was gonna say, now I feel stupid. I do
Matthew Maschler:
Not as his friend. I call him Brutus. Oh. His wife calls him Brutus. Okay.
Staci Garcia:
Well, that’s
Matthew Maschler:
My point. I saw someone in a a, in a situation call him, um, ed. Yeah. And he looked at him and he goes, you don’t know Ed <laugh>. Right. I’m Brutus. You
Staci Garcia:
Don’t know
Matthew Maschler:
Ed. Uh, all right. So welcome to the Matthew Mandia podcast. Not the real thing about podcast <laugh>. Not, um, but, but one more thing about Brutus though. Um, I was talking to him and, uh, he said he bumped into someone that he went to like junior high school with, you know,
Staci Garcia:
What did they call him?
Matthew Maschler:
So Well, that, that that’s what, that’s what I asked him. That’s the story. So, you know, but he sees someone, you know, at the airport stuff. Hey, I went to, we went to, he said high school. He thought high school first. And then you realized it was junior high school. I go, you know, Brutus, this guy his whole life, all through your popularity, all through the eighties, his whole life, every time he saw you, ed, he said to his friends, I went to high school. I went to junior high school with him. Okay. Right. He, he’s been writing that his whole life. He must have been so happy to meet you. I go, but I guess he would’ve called you Ed, and that’s okay. That’s
Staci Garcia:
Right.
Matthew Maschler:
Exactly. So, yeah. So, uh, so shout out to Brutus, the Barber Beefcake <laugh>. Um, all right. This is not the Matthew Mania podcast. This Oh, my,
Staci Garcia:
That’s that guy with the scissors <laugh>. The
Matthew Maschler:
Guy with the scissors. This is the Real Estate Finder podcast. Oh, one more thing about the guy with the scissors, Uhhuh <affirmative>. Do you know how many barbers were at my show in, uh, Meisner Park? No. Cause I had a bar. I hired a bar barber to sit in the, uh, in the dressing
Staci Garcia:
Room.
Matthew Maschler:
Oh yeah. And do hair, do do people’s hair. But then, um, Neil’s Barber right. Was at the show. Right. So, um, uh, George the barber from Ace’s Barber shop was at the show, and he was having a real good time, and I brought him a poster for one of my shows. Mm-hmm. <affirmative>. And like the poster was just printed hot off the press. I had Chris deliver it to Ace’s barbershop on Glades Road. Then Neil gets a text from a friend of his Right that says, I just saw your poster in the barbershop. Oh, wow. Neil didn’t even see the printed posters yet. Right. They, they just came in. How could it be possible and what barber shop? And, uh, and he didn’t even know that George the Barber was, um, that’s weird. Was was a fan. And he is like, I, I know my barber was there. And so it wasn’t my barber, it wasn’t the, the Brc w Barber. And it certainly wasn’t the barber of the Beefcake bru. The barber beefcake. So, who, who was, was there was a fourth barber at the show? Yes, there was.
Staci Garcia:
I should ask. Um, the boys barber, um, Kevin, Kevin and Lisa, they have been cutting the boys’ hair since they were,
Matthew Maschler:
And they have two barbers Yeah. At the same time. Mm-hmm.
Staci Garcia:
<affirmative>. Yep. Barber
Matthew Maschler:
And left side, right side.
Staci Garcia:
No, not on the same person. <laugh>. But, um, yeah, they, they’re really cool.
Matthew Maschler:
All right. So I wanna, uh, I want to talk about, uh, a conversation I had recently with a real estate agent. Okay. Of mine. Um, my real, my agent was, uh, was the listing agent. And they were in the negotiations. They were past negotiations, past inspections, almost ready to close. And, uh, the HOA raised, uh, their, uh, monthly assessments. Right. People call ’em dues, but I think they’re technically assessments. So the HOA has a monthly fee, we’ll call it a fee. HOA has a monthly or quarterly fee. And during the term from contract to closing, uh, the HOA fee went up. So the buyer’s agent called the listing agent upset, said, Hey, this, they, uh, they just raised the fees. Uh, we’re not happy. We want a $2,500 credit. So my agent says, asks, tells them no. Right. That the, that the seller doesn’t wanna provide the credit.
So the question that my agent asked me was, should she even ask her seller? And my answer is, yes, of course. You have to. If the buyer wants a $2,500 credit for whatever reason, whether they’re entitled to or not. Right. You can’t give an answer. It’s very important real estate agents out there, it’s very important, important for you to understand that the, it’s not your deal. Right? Right. You are not the buyer. You are not the seller. You cannot make the decisions. You can advise, but it’s not your decision to make, if the buyer asks the seller for $2,500 credit, you cannot just simply say no without asking your seller. Because what if the buyer has the ability to cancel and then cancels the contract? Right. Right. Had the seller known that that was the issue, if maybe seller would’ve said, yeah, sure. I I feel terrible that the dues went up.
Now what’s interesting is a lot of times, like the buyer was trying to say the seller knew, and Yeah, the seller probably knew because it, it doesn’t, it, the HOA doesn’t, it’s very coincidental that it happened during the term of the contract. Right. And the 30 or 45 days of the contract. Right. But, um, in the contract, there’s an HOA addendum. In the HOA addendum, you put down the monthly or the term. Right. The amount, and everybody signs it. But it does say that they are subject to change. These prices do go up and down. Um, not really down, but Yeah. Well, well, sometimes, but, but not often. But yeah. But, but you know, as of today, this is the price. So when the seller signed that HOA addendum, that was correct, as of today, this was the price the buyer arguing that the seller knew that there was this increase.
You know, maybe that was disclosable. I don’t know. I’d have to have to dig in to see if that was disclosable, but I don’t think the buyer has a like to stand on if it was correct, that’s a, that the price was the price on the day that the H HOA addendum was signed, and then it subsequently went up. Um, I don’t think the buyer has a leg to stand on to like, cancel the contract or breach the contract over it. You know, arguably if the h HOA addendum was wrong or something, uh, I may have to look into that, but, um, but my point is that you have to go back to your seller now. But I don’t wanna go to the seller as a seller. You know, when we did negotiation, you know, he, he lowered the price of negotiations and he lowered the price again in inspections.
And he’s cranky. And he says, I’m not giving them a penny more. I go, so, it doesn’t matter how you ask your seller, you could call up your seller and say, Hey, you wanna hear something? Get, get this, these, uh, these MOOCs over there. They, uh, they asked for $2,500 credit because, uh, cuz the assessment was up. I was gonna tell ’em to take a hike, but I wanna confirm with you first. Right? Yeah. Because it’s you, you could advise, you could ask your seller however you want. You, you say it that way, cuz you know, I don’t want my, my, my seller to be, to yell at me. He already said that. Um, I wouldn’t give him a penny more. So you wanna respect that. You don’t wanna say, Hey, Mrs. Seller, if I already asked for a 2,500 credit, what do you want to do?
Right. Right. Because then you’re gonna look like you’re not listening to him. Like, like you’re not listening. So you side with your, you, you know, when you’re as a council, right? You side with your seller, hi, listen, I know that you said you didn’t wanna give him a penny more. They just found out that the, that the rates, that the amount went up, you know, eh, I guess kind of feel a little bad for them. You know, sometimes, you know, people say the seller knew. Right? The, the seller said that he didn’t know. Right. The seller definitely knew because he had already postdated checks that he had sent to the hoa. Oh. So Sella definitely knew. Right. But again, the, it was the correct amount on the day. He’s signed the HOA addendum. So, yeah. Hey, miss Seller, I know you said you didn’t wanna give a penny anymore.
The buyers are asking for this $2,500 credit. Um, you know, I don’t think, I don’t think they canceled the deal over it. You know, I don’t think you’re really obligated to give it. Um, frankly, I don’t think you, you, you want to give it, but obviously I have an obligation to ask you. So make sure real estate agents, please understand it is not your deal. If there’s open permits. It’s not your job as a real estate agent to start going out and closing the permits. Right. It’s your seller’s job and you can accommodate them some amount. But you know, if there’s a problem with the title, it’s not your problem. It’s the seller’s problem. The seller has to fix it. You could advise them. You can tell, give ’em the name of a, of a, you know, the title company. I like to put the title company in touch with the seller directly.
Let you know what, you know, title company tells me that there’s a problem. But the title, why are you telling me, tell the seller. Right. Um, don’t insert yourself in the deal. It’s very important to, um, to, you know, give the information to your seller and let the seller make the decision. You don’t, it would be terrible if the deal busted over a decision that you made that the seller had no idea about. So, always, always, always, uh, remember it’s not your deal. It’s the seller’s. Uh, it’s the seller’s. It, it’s your customer’s decision. Uh, any questions you have to convey to your customer, don’t make the decision for them. Cool. All right. Good. Um, okay, so we talked a lot about wrestling and Brutus Barber Beefcake, and we talked about, um, the, the sellers. So, um, want to, I had a, uh, talk about something to celebrate a little bit.
Okay. This happened a couple of, uh, weeks ago, but I don’t know if we ever, uh, talked about it on the show. Uh, I was very honored and, and pleased that I got a referral from within Signature. Oh, nice. Um, this is 1500 agents. Someone chose me. Uh, so I felt very flattered, uh, to, uh, represent, uh, their friend who wanted to sell a property. And we sold a, uh, commercial property. Uh, some, uh, I’d say, I call it Vacant Land, but it had some older buildings on it that were set up as Airbnbs. Right. So, um, so we sold that and it was, um, actually a, a good selling point that the, that the owner could operate the Airbnbs, uh, while the permits and the redevelopment plans were, uh, were in the works that way. They had some income, uh, during that plan. But, uh, why am I bringing it up?
It’s, you know, it’s just another deal. It’s just another Tuesday at at Real Estate Find Headquarters. But, um, but it was a very, uh, signature in-house deal. That’s cool. Um, I got a referral from a signature agent. Mm-hmm. <affirmative> and the buyers came from Signature as well. They were, came from the Signature Paradise Office, uh, Laurie De Bow and Katie Kaplan. Do you know what they’re gonna do with the, the property? Um, build, build luxury townhouses. Oh, cool. On a one A across from the beach. Right. So it was a very significant referral to a signature agent. Jill and I worked the deal signature represented the buyer. So it was a, it was very much a, uh, a, a team signature. Signature. Sold it deal. So, uh, I did a little press release. I haven’t done a press release in a while, so I sent out a press release about, it was a big sale and a half million dollars. Right. Um, my sellers own, uh, Luigi De Roma restaurant.
Oh, cool. So, uh, took out a bunch of, uh, agents to have, uh, dinner there. Cause I wanted to spend some of that commission money that was burning a hole in my pocket, uh, at Luigi de Roma. So if you’re listening to this and, uh, come, uh, holiday time, if you get a Luigi Dur Roma, uh, gift card from me, um, not that all my listeners are gonna get a Luigi Dur Roma gift card, but, you know, my, my V IP customers, people who have bought or sold houses with me, uh, they usually get something around the holidays. Uh, so, uh, I’m gonna buy a, you know, a little stack of Luigi Dur Roma, uh, gift cards come holiday season to, uh, to spend some of that commission money because, uh, you gotta gotta oil the the wheels, man. Yeah. That’s cool. Yeah. So it was a, it was a good signature. Sold it, um, uh, kind of deal. Mm-hmm. <affirmative>. So what else is going on? What’s going on with
Staci Garcia:
You? I’m happy because I have, I had, I had been like Schneider, I’ve been carrying all these keys around for all these houses. Right. Let
Matthew Maschler:
Me, uh, just, uh, chime in for a little while. Uh, uh, 1970s television sitcom, what was it called? Um, uh, I’m not remembering right now. Schneider was, uh, the super of the apartment. Um, it was, uh, a mother and two daughters that lived in the apartment. Uh, but Schneider was the super, and he had a giant key ring, that’s me. Uh, so he, he would go around, do plumbing and other stuff in the apartment building. And he had giant key ring. So when you, you, you’re talking one
Staci Garcia:
Day at a time. One
Matthew Maschler:
Day at a time. Yeah. Yeah. But you’re talking like, I’m, I’m like Schneider and I got the reference, but I don’t know how many people on the TV show get on the audience, get the Schneider reference.
Staci Garcia:
So I’m walking around with this big key chain and carrying all these keys. I put an air tag for all my keys in case I lose one. And, uh, so in the last few weeks, I’ve gotten rid of by closing and selling, selling and closing. I’ve gotten rid of my Parkland key. I’ve gotten rid of my Estancia West Key, and I’m about to get rid of my West Boca key. Mm-hmm. <affirmative>. And, um, now I’ll have one key, my key, like I’ll have one key. All right. Yeah. So I’m pretty soaked about it.
Matthew Maschler:
I don’t even carry keys anymore.
Staci Garcia:
I know, I, I feel weird carrying keys
Matthew Maschler:
And my gym locker just went to combo instead of keys. Oh, really? So it’s one less key Yeah. To have.
Staci Garcia:
So yeah, I don’t have keys for my house. Uhhuh and I have a car key every, and when you go to the hockey game, I just bring my key mm-hmm. <affirmative>. But, um, I’m, I’m wa I’m driving around with all these keys plus my super key uhhuh because just in case I have to stop at one of the houses or pick something up or drop something off or meet someone there. Why
Matthew Maschler:
Do you have a super key,
Staci Garcia:
A super button key? It’s called a super key in case I have to go open a house with, it’s on super You do
Matthew Maschler:
With your phone?
Staci Garcia:
Yeah. But you need the button to press to, um,
Matthew Maschler:
No, that’s, that’s the old fashioned ones. The, the, the super lockboxes don’t use that anymore. Oh,
Staci Garcia:
Really? Though. I just used one and I really had to use my phone and the thing.
Matthew Maschler:
And that was the, yeah, no, I, I think that technology’s obsolete. I think it’s just phone nowadays.
Staci Garcia:
Oh, well I used my button.
Matthew Maschler:
It wa it wasn’t your superbox.
Staci Garcia:
No, it was Robert Gly inhouse.
Matthew Maschler:
I gotta, I gotta ask him.
Staci Garcia:
I mean, I still, uh, I, I still have it because of that. That’s why we were talking about lock boxes. Yeah. Yeah. I feel like people don’t wanna pay for that button.
Matthew Maschler:
I don’t think there’s a button anymore. Oh.
Staci Garcia:
And I’m still running
Matthew Maschler:
Around because I have like a hundred of those super lock boxes that require the button. Yeah. I can’t use ’em anymore.
Staci Garcia:
Well, I’m using it
Matthew Maschler:
And it’s funny, they changed it years ago. So I, I own those boxes and you could trade it in, but then you leased the boxes and I didn’t wanna trade ’em in. Cause I didn’t wanna trade in for something I owned for something I leased. Oh. So now I have a hundred paperweights.
Staci Garcia:
Well, I’ll take one of those off your hands. I still use z All right. That’s why I said to you, I would rather get a number lockbox lately. Mm-hmm. <affirmative>. Cause I don’t think people have the super key. I have the super key on my, my button.
Matthew Maschler:
Yeah. I don’t even want you to use these anymore because, because no
Staci Garcia:
One has
Matthew Maschler:
Them. Because no one has them. Because you
Staci Garcia:
Don’t need, them’s why I said that to you. I go, I don’t think people have them.
Matthew Maschler:
You don’t need them. It’s just, it’s an iPhone. I’m using it. It’s just not. Yeah. But,
Staci Garcia:
So if he puts the key in there and I went and got the key, I’m assuming that he uses them.
Matthew Maschler:
I don’t know why he’s using them.
Staci Garcia:
We should ask realtors out there. Do you use a super key, a super lockbox? Well,
Matthew Maschler:
The super lockbox is, so what what I like about the Supra S U P R A lockboxes are if I have a vacant listing and I put the lockbox on it, when an agent accesses it, I get a record of it. It’ll shoot me an email. I can find out who accessed the house and when, and that’s better than just a combination lockbox. Uh, but the technology has gotten, uh, better over, over time. Uh, but I’m pretty, so it used to be like, um, it used, there used to be a, a Dow Hickey that would plug into your phone and create that way it could make the signal go from the phone to the lockbox. The button that Stacy’s describing was a Bluetooth right repeater to go from the phone to the mobile Bluetooth repeater to the lockbox, uh, which I actually never carried. And then that was, uh, that only lasted for a little while before that became obsolete. So
Staci Garcia:
Now what is it?
Matthew Maschler:
Well, the app takes the app. You put the code in. Yeah. You stand in front of the house. Yeah. You use the app, you put the code in and then it goes to the cloud or something. Oh. And then the box opens up.
Staci Garcia:
Never done it that way. Yeah. God, I feel like a dork.
Matthew Maschler:
Yeah. All right. Well anyway, we’re actually gonna go to that house. I actually have, uh, showing we’re gonna keep it a little shorter than normal on this episode, which I don’t think we really covered a lot. Uh, besides, um, keeping the deal when it’s your deal, um,
Staci Garcia:
Don’t insert yourself. Don’t
Matthew Maschler:
Insert yourself. Not my circus, not my monkey. And you’ll save yourself a lot of time and aggravation, uh, if you remember that. Because quite often I have to tell my agents, it’s not your decision. It is not your deal. Just ask your customer what they want to do. And, you know, people get stressed over it, you know, and they, I’m like, don’t get stressed over it. You know, it’s, it’s not where you live, right? I mean, we all put our heart into this and we all do the best jobs that we can for it. But at some point, um, it’s not your deal.
Speaker 3:
The future looks bright and the storms pass by the sky blue when it’s almost that time. Light shows cameras flash when I pass living in the moment. Forget about the, they saved the best for last Matthew Mania. We about to make a splash. Life is a marathon full of sharp turns, gotta keep pace while the hands on the clock turns high stakes. Five star run estate. I run a show. You can tell the boss place electricity, energy, vibrate. I’m always on time. Even if I’m, I make dreams come true. Living my life. Hope the same for, you
Speaker 4:
Know what, it’s, you know what? Know what’s,
Speaker 3:
You know what it knows. You know what, its knows you who time it’s, you know what time its, yeah. Scared. We’re not afraid.